When you publish a listing in Azure marketplace, you will have four major options to choose from. The listing type you choose will determine the type of button or option that will be visible to your customers when they reach your offer in the Azure marketplace. The four options include Free Trial, Test Drive, Get it Now, and Contact Me. Let’s understand the meaning and use cases for each one in detail to help you make an informed choice.
What is a Free Trial?
As a Azure marketplace listing type, free trial enables you to offer your customers an option to try out the offer before monetarily committing to it. A free trial on the Azure marketplace can help customers give your solution a go in their business environment to gauge whether or not the solution makes sense for them. It is an effective way to build credibility and trust for your brand in the Azure marketplace. You can offer a free trial for a duration between 30 days to six months. In case your offer has more than one plan, the customers have the option to switch plans during the trial period, without resetting the duration clock. Using a free trial can entice more customers to try your solution and eventually become a loyal customer.
What is a Test Drive?
Similar to a free trial, test drive in the Azure marketplace listing type, enables you to provide exclusive and free access to your SaaS offer to your customers. The major difference lies in the business environment that customers use your solution. Contrary to free trial, users who select the test drive listing type don’t have to download or configure your SaaS offer. Rather, they get access to use a pre-configured business environment, much like a sandbox environment. The preconfigured environment generally lasts for a few hours and also provides a guided tour of your solution. For both Free Trial and Test Drive Azure marketplace listing types, once the pre-decided duration is over, you can engage with your customers to sign proper contracts with pricing and billing terms.
What is a Contact Me Offer?
As the name suggests, this Azure marketplace listing type enables your customers to get in touch with you to know more about the solutions. This is one of the most simple listing types available in Azure marketplace. All you need to do is publish your offer and select this option. A Contact Me option will be available on your listing. Once the customers click on this button, their important information including their name, organization, need, etc. will be captured and will be shared with you. Once you receive the information, you can follow your sales process to follow up and close the deals.
What is a Get it Now Offer?
Finally, in the last Azure marketplace listing type, your customers can directly start using your offer from the Azure marketplace once they agree to the terms and conditions. The offer can be Get it Now (free), in case your solution comes at a cost of $0.00. Transactable offers also form a part of this subsection of Azure marketplace listing. This allows your customers to pay through the marketplace directly, without elongating the sales cycle where they might need to connect with you before transacting the offer. Using the Get it Now option will prevent you from losing out on the sales from customers who might want to use the offer instantaneously, but the waiting period might act as a deterrent. When it comes to Azure marketplace listing fee, Microsoft reduced the transaction from from 20% to only 3% making transactable offers attractive for both customers and ISVs.